ATSG

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ATSG is a tech-enabled IT Services and Solution Provider that delivers Digital Innovation providing ATSG, Inc.

02/20/2025

Gartner predicts that by 2026, 40% of organizations will repurpose PCs as Thin Clients to run Windows 11.

Windows 10 is approaching end of life in October 2025.

Organizations relying on legacy hardware are vulnerable to security risks, compliance challenges, and significant capital expenditures for hardware refreshes.

But upgrading to Windows 11 can be costly, especially when outdated PCs don’t meet system requirements.

Desktop as a Service (DaaS) provides you the option to deliver a high-performance experience on older devices -offering the feel of the latest technology without costly upgrades.

With DaaS you can:

✅ Extend the life of existing PCs—even if they can't run Windows 11
✅ Eliminate the hassle of OS licensing (we include it!)
✅ Save costs while modernizing your IT environment.

02/14/2025

AI is transforming industries. But for many organizations, the journey to AI adoption is unclear, complex, and overwhelming. AI adoption has grown 2.5x since 2017, but fewer than 20% of companies have successfully scaled AI across their business.

Confusion Over Where to Start – Enterprises know AI can drive efficiency and innovation but struggle to identify the best use cases.
Lack of AI-Ready Infrastructure – Many organizations lack the data architecture, processing power, and security required for seamless AI integration.
Talent & Skill Gaps – AI adoption isn’t just about technology—it requires skilled teams who can build, implement, and manage AI solutions effectively.
Ethical & Compliance Concerns – Organizations need to ensure their AI strategy aligns with regulatory frameworks and responsible AI principles.

When implementing AI, one of the first questions to ask is- What data do I need?

#1: Public or Private AI solution
Start by determining whether your AI will rely on private data (confidential corporate information) or public data (freely available on the internet). If your AI model needs access to sensitive business data- like customer records or financial reports-you will need a private AI solution that keeps data within your organization’s secure environment.

#2: Unique language or Lexicon
Another key factor is whether your business has a unique language or lexicon. Industries like healthcare, law, finance, and technology use specialized terminology that may not be fully understood by public AI models.
Public AI models, like ChatGPT, pulls knowledge from the internet, which is useful for general inquiries but not for analyzing private corporate data. If you need AI to handle internal information- such as customer billing details- you will require a private AI solution within your infrastructure.

Solution #1: Copilot
This is where Microsoft Copilot stands out. It seamlessly integrates with Microsoft 365, granting access only to files you already have permission to view. It also maintains a clear separation between private and public data, ensuring security and compliance.

Solution #2: AI Managed Services
AI advisory and consulting services help organizations evaluate their AI maturity, identify gaps, and build a scalable roadmap for AI success. It bridges the gap between AI curiosity and AI ex*****on, helping businesses define a clear, strategic path toward AI-driven transformation.

Ultimately, the right AI solution depends on your business goals and data requirements. Do you need AI for general research, internal analytics, or workflow automation? Reach out to us if you would like to learn more about our AI-related services.

02/07/2025

Join Us for Our Exclusive Webinar Series – Every Tuesday!

Kick off your week with insights from top industry experts! Every Tuesday, we’re bringing you deep dives into Desktop as a Service, Windows 11 security, and the future of IT.

Expert-Led Discussions
Actionable Strategies
Live Q&A Sessions

Don’t miss out on the knowledge you need to stay secure, stay compliant, and stay ahead.
📅 First session starts Tuesday 2/11 at 4pm EST – Add your spot to your calendar!

https://ecs.page.link/Jqns3

01/28/2025

You know those days when you feel like you're drowning in security alerts?

We understand the challenges of managing a modern security landscape. That's why we provide a combination of best-in-class tools, including Expel, CrowdStrike, Microsoft Sentinel, and Tenable, to provide threat detection and response.

But we also recognize that every organization is unique. That's why we work with you to incorporate your existing security tools into our SOC framework.

Hear from our SVP of Cybersecurity, Victor Tingler, as he shares insights into our SOC capabilities and how we can help you strengthen your security posture.

01/21/2025

"Why would I be interested in an MDR solution when I already have an existing security product?"

Consider the idea of security cameras...

a pretty effective deterrent in most cases; right?

But security cameras are at their most effective when they are actively monitored by security personnel who can intervene if they see suspicious activity.

Without monitoring, sure... those cameras may record suspicious or illicit activity, but they can't prevent it from happening, they can only make responding, after the fact, easier.

Don't invest the time, money, and integrity of your business' systems, applications, and data to an unmonitored bank of security feeds!

Find the right fit solution that can give you the and peace of mind that your organization needs to STOP security breaches and not just REACT to them.

01/15/2025

Organizations reported a mean cost to recover from a ransomware attack of $2.73M in 2024, an increase of almost $1M from the $1.82M reported in 2023 (Source: The State of Ransomware Attacks by Sophos)

Many mid-size businesses with 50+ employees have started to adopt MDR to pivot from reactive to proactive cyber security.

According to Gartner®, by 2025, 60% of organizations will be actively using remote threat disruption and containment capabilities delivered directly by MDR providers, up from 30% today.

Do any of the following situations resonate with you?

Struggling with too many security tools and alerts?
Lacking visibility, context, and the skills to secure your investment.
Looking to reduce SOC workload due to alert fatigue.
Looking to build a SOC but don’t have the time, skills, or budget.
Fed up with being tied to a fixed tech stack that doesn’t support the evolution of their business.

If the answer is yes, our MDR solution can help alleviate some of the problems.

Our MDR offering is designed with flexibility in mind, allowing you to bring your own tools or utilize the solutions we provide.

With a global team operates 24/7 to free your from the hassle of keeping the lights on. From Tier 1 engineers handling the heavy lifting to Tier 2 and Tier 3 specialists tackling critical incidents, we ensure every threat is addressed effectively.

When major incidents arise, our SOC managers step in to oversee resolution, providing a comprehensive approach to cybersecurity, all while keeping you in the loop.

01/09/2025

In today’s competitive landscape, IT uptime and efficiency are critical for business success. However, managing a complex IT infrastructure, and supporting diverse end-user needs can be a significant challenge for in-house IT teams.

This is where our Enterprise Service Desk capabilities come in, by providing a robust and scalable solution that takes the burden of day-to-day IT management and support processes off your shoulders.

Enterprise Service Desk solves for various aspects of your IT operations, including:

▪️ End User IT Help Desk Support
▪️ Incident & Request Management
▪️ Service Level Agreement (SLA) Management
▪️ Quality of Service Management
▪️ Advanced Reporting & Analytics

The results?

Our customers have experienced up to 40% reduction in incident resolution time, and a 30% decrease in operational IT costs

Our team of experienced and certified professionals acts as an extension of your IT department, delivering 24/7/365 support for all your IT needs. We leverage industry-leading tools and best practices to resolve incidents quickly, minimize downtime, and ensure your users have a seamless experience.

01/07/2025

Are you an IT leader considering Desktop as a Service but have the following concerns? Our subject matter experts clarify a few DaaS objections.

1. "We’re concerned about data security."

With DaaS, your data never leaves your organization to go and live on end-points and devices. Instead, it lives on the private or public cloud of your choice. This reduces your worry about your devices being compromised and allowing viruses, malware, and ransomware to come from edge devices and client computers into your corporate network. This relieves you from the stress of data being compromised due to lost or stolen devices. Also, DaaS includes advanced encryption, multi-factor authentication, and centralized management to ensure your company data remains secure.

2. "We’re worried about the performance."

DaaS tends to increase performance, productivity and user experience. Here's how. If you're a remote user today and are using VPN to connect into your corporate environment, every time you run an application, you're sending traffic back to your headquarters, datacenter or where ever your application and data reside. Meaning, there is a round trip time that happens every single time you work on the data.

DaaS brings the work that you're doing directly adjacent to the data center that you're working on. By virtue of the fact that where you're doing your work exists in the same network as to where your server environment, applications and data resides, you will find that the performance is better. DaaS eliminates the latency that previously existed between your application on the client side and on the back end of your server side. DaaS has a higher latency tolerance than running a CRM application across a VPN connection. By virtue of proximity, performance increases, which also improves productivity.

3. "We don’t want to lose control over our IT environment."

It’s natural to be cautious when evaluating a solution that might seem to shift control away from your team. However, it’s important to note that our DaaS solution is designed not to take away control, but to refocus your control where it matters most—on strategic initiatives and critical IT decisions, rather than on the day-to-day maintenance and firefighting that often consumes IT resources. Let’s rethink control—not as a burden to micromanage, but as a tool to lead smarter.

From access controls to security policies, DaaS still keeps you in the driver’s seat. You decide who gets access, how resources are allocated, and what security standards to uphold. By offloading routine tasks like updates, patching, and software management to our team, you gain time to focus on higher-value activities like improving IT processes, ensuring compliance, or driving business value. Additionally, it frees you from the worry of compromising the data that lives on employees' devices.

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