Analytics Lab at OU

Great article!

“For most practitioners of analytics, our aptitude and training is about numbers, equations and software – the hard skills. Not to put too fine a point on it, many of us identify as “geeks.” Few of us start out with substantial soft skills, the emotional intelligence to effectively engage with our clients – how to ask probing questions in a nonthreatening way, listen effectively, observe tacit body language, get inside the heads of our clients and learn how their organizations work. In short, we need to become “empaths.”

Fortunately for us geeks, it is possible to learn these soft skills once we realize how critical they are to our success and decide to put the effort. We can learn some of them from classes. They should become a much larger part of the analytics curriculum. But, to become truly effective, there is no substitute for working with clients on real projects being mentored by experienced practitioners.”

Want to make sure your data science projects succeed? Read this piece in ORMS Today for a road-map to best practice client engagement. http://bit.ly/2DTg15a