The Hosts Hub
People & experience over everything! STR & MTR solutions for hosts, aspiring hosts and landlords. We are a couple of hosts - just like you! So, that's our story.
08/29/2023
🎶Be our guest 🎶Be our guest 🎶Put our service to the test 🎶 (Beauty and the Beast fans out there?)
What about being your OWN guest? Hear us out.
Do yourself and your guest a solid and stay in your own Airbnb for the night or weekend. What is your experience through a guest’s perspective and not being the host. Here are just a few questions to ask yourself and some things to pay attention to:
* What was your initial feeling when walking through the door? If you could describe it in one word, what would it be? Is there anything you could change, add, maybe even remove?
* Was there anything that would have been helpful to have? Specific toiletries? An appliance?
* What would have made YOUR stay even better?
* Is it comfortable? Is the couch comfy? Dining chairs? Bed mattress?
* How soft are the towels, sheets, comforters, pillows? Could you have used more pillows?
If you go into your space 100% committed to experiencing it as a guest, you will be surprised of what you may discover. It is actually a lot of fun to think of all the ways to improve it to make it even more incredible for your guests. Sure, some things due to financial reasons may need to be added as time goes, but what can you do right now to really take care of your guests? If you always have your guests at the forefront of what you do, it will pay a return in great reviews, referrals, repeating guests, avoid feeling like you need to lower your rates and probably the best return, is the personal satisfaction of truly taking care of people.
08/17/2023
It’s unfortunate, especially in the Airbnb & hospitality business, but it’s true.
This business is about taking care of people and giving them the best experience possible. But some look at it as doing the bare minimum to acquire bookings and turn a profit. If we told you some of what other hosts have shared regarding how they view taking care of their guests, you’d be SHOCKED 😳 (yes, we will share some of those stories in the near future).
Of course, at minimum, do and provide what you say you will (it’s crazy how a lot in this industry fail to do this alone) - BUT continue to find, ask and deliver going the extra mile for your guests.
Not only will they be wow’d, you will have the satisfaction of wowing your guest and there is nothing like it!
The extra mile shows up in SO many ways and is not limited to: communication, amentities, little touches, cleanliness, solutions to issues that may arise, empathy, the list goes on and on.
If you continue to ask yourself (and your guests) what would the extra mile look like with each guest, you will be setting your STR/MTR business up for success!
08/14/2023
“STR’s are a quick and easy way to create passive income”. You may have heard this sentiment promoted across plenty of 60 second IG reels and Tik-Tok’s highlighting this message.
It is very true that it can be an incredibly rewarding venture along with being a wonderful way to diversify your financial portfolio which can ultimately lead to that financial growth. However, the outlook that it is “passive” or “easy” to begin has to be one of the biggest misconceptions out there. We, like many, have learned this for ourselves and want to ensure all those aspiring hosts step into this amazing industry with eyes wide open and realize no matter how big or little you expect this addition to your income to be, it must be treated like a business in order to be lucrative & successful. Ask anyone in our field, and they will certainly confirm this truth!
Our goal is to never dissuade anyone from entering this amazing arena as we absolutely love it and want others to experience that too! However, we have encountered many who have closed up shop or quickly become burnt out without ever achieving their goals. That’s where we come in! �
For those who have already endeavored into STR’s, we are here to aid in your continued success and mitigate as many pain points and issues you may be experiencing in order to help you reach your goals and create a sustaining business for you and yours. Similarly, for all those aspiring hosts who are interested and curious about this amazing arena, we are here for that too!
DM us for your consultation - no matter where you are at in your business or contemplating starting - let’s explore YOUR goals for business and the vision for your life!
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103 W Osborn Road #701
Phoenix, AZ