Medallia

Sampling ≠ strategy.
And guesswork? That’s what was holding Pacific Life back.

They were listening to some calls, not all.
Coaching was delayed. Feedback was filtered. Insight was limited.

Then came the shift: 100% visibility, real-time insight, smarter decisions.

The result?
Faster coaching. Stronger performance. Better CX.

See how they did it: https://bit.ly/4fg71bg

We’ve always believed the key to exceptional experiences starts from within. Medallia was named a Leader in The Forrester Wave™: Employee Experience Management Platforms, Q2 2025.

This comes on the heels of another powerful acknowledgment: we were also named a Leader in The Forrester Wave™: Customer Feedback Management Solutions, Q4 2024. Together, these recognitions reinforce for us what we’ve built our platform to do—unify EX and CX to help the world’s most complex organizations drive measurable outcomes.

👉 Read the full report to see why we are recognized: https://go2.medallia.com/the-forrester-wave-ex-management-platforms-q2-2025.html?source=Marketing%20-%20Organic%20Social&utm_campaign=FY26Q2_GLBL_Forrester_EX_Wave&utm_source=linkedin&utm_medium=social-post

Denise Lee Yohn , author and brand leadership expert, has cracked the code on achieving brand leadership.

Join Denise at to learn how to increase competitiveness and future-proof your business.

Hurry! Register for the conference before discount pricing expires in a few days. ⌛

What are you waiting for? Register now: https://bit.ly/45uD7KI

Join us at Experience ‘25 to hear Will Guidara’s incredible story of “Unreasonable Hospitality,” the mantra he used to elevate restaurant Eleven Madison Park from a two-star restaurant all the way to the number one rated restaurant in the world in 2017.

Unreasonable Hospitality became his New York Times best-selling book and an inspiration for The Bear, the Emmy-Award-winning show he co-produces about fictional chef Carmie Berzatto and his obsession with turning a Chicago sandwich shop into a Michelin-starred restaurant.

At Experience ‘25, attendees will hear Guidara’s inspiring story and how his unreasonable pursuit of giving both customers and employees more than they expect can be applied across industries.