AskNicely

95% of buyers read reviews before choosing a service business. Do you know how yours actually ranks?

The AskNicely Reputation Report gives you a free, instant snapshot of your online reputation: how you compare to local competitors on Google, what customers love (and what's costing you loyalty), and how your reviews and responsiveness stack up.

Get your free report → https://hubs.li/Q04pk6MH0

Measuring customer satisfaction starts with asking the right questions.

Our free customer satisfaction survey template includes:

⭐ A ready-to-use CSAT question
📊 A simple formula to calculate your CSAT score
💡 Tips to help you measure and improve the customer experience

Download the free template and start collecting actionable feedback today: https://hubs.li/Q04mX7Mz0

The strongest customer experiences happen when machine intelligence and human empathy work together. Here's how to strike the right balance: https://hubs.li/Q04n8TJ00

UPCOMING WEBINAR: We’ll show you how to manage your reputation using surveys and online reviews at scale across locations without putting extra work on your team.

Proactively understanding customer sentiment can lead to more referrals, less churn, and more positive reviews. But are you doing enough to get direct feedback and manage your online reputation?

What if you could correlate your direct feedback with online reviews to be more proactive and improve your reputation? That's what our upcoming webinar is all about.

Americas and Europe: Wednesday, June 17 at 1:00 PM ET. Register here: https://hubs.li/Q04ksfWj0

New Zealand and Australia: Thursday, June 18 at 11:00 AM NZT. Register here: https://hubs.li/Q04ksjFp0

You may have heard, we're obsessed with customer feedback.

Not just for measuring performance, but for building stronger teams, creating better experiences, and turning customers into loyal advocates.

That’s why we love hearing what our customers have to say 💜

We’re proud of the feedback shared on G2 from teams using AskNicely every day to improve customer experience and frontline performance.

If you’ve partnered with us, we’d love to hear your thoughts too. Your feedback helps us keep improving and helps other businesses make confident decisions.

Check out our reviews here: https://hubs.li/Q04jHzDl0