Ludia Consulting
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Your physical operations partner.
04/28/2025
Why do so many CRM systems fall short on actual relationships?
Microsoft just got named a Leader in The Forrester Wave™: CRM Q1 2025—and here’s why that matters:
Integrated, AI-powered CRM isn’t just efficient—it’s personal.
With Dynamics 365, teams aren’t just managing interactions—they’re anticipating them. Real-time insights and generative AI are giving sales, service, and marketing leaders an actionable and human-shared view of the customer.
In a market chasing automation, Microsoft’s edge is empathy at scale.
Which CRM move has made the most significant difference for your team lately?
Read the full article here: https://www.microsoft.com/en-us/dynamics-365/blog/business-leader/2025/03/26/microsoft-named-a-leader-in-the-forrester-wave-customer-relationship-management-q1-2025/
04/24/2025
Our team has had such a great time at ! 🌴
Between the sunshine, the brilliant minds we met, and the conversations that stretched our thinking—we’re heading home energized and excited for what’s next.
Big shoutout to everyone who stopped by Booth 203, joined our session, or just said hey in the hallway. From AI-powered maintenance to making field service a real profit center, it was incredible to be part of the ideas shaping the future of this space.
Already counting down to next year! 🎊
“Are you ready to stop chasing and start choosing?”
Rachel Profit’s words in this clip? They stopped us in our tracks.
At Ludia, we work with leaders who navigate growth, pressure, and reinvention every day. Her message—that intentional alignment matters more than endless ambition—resonates deeply. We’ve seen it: when people lead from purpose, the outcomes are better—not just for them but also for their teams, their companies, and their communities.
How are you redefining success on your terms?
“We knew with Vixxo, we needed to be one of the first.”
In this short clip, Jim McCarthy, COO of Vixxo, reflects on what it was like to build VITA alongside our team at Ludia—an AI assistant trained on 20 years of repair history to support technicians in real-time.
From concept to ex*****on, this wasn’t just an AI project. It was about enabling better decisions, faster fixes, and more innovative support across Vixxo’s operations.
This is what it looks like when AI isn’t hype—it’s help.
🚀 Curious what the future of field service looks like? Watch the clip below.
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4909 SW Elm Lane
Portland, OR
97221
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| Monday | 9am - 5pm |
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |
