Supply Chain Wizard, LLC

In this episode, we show how our Alert Investigation Robot supports one of the most time-consuming EMVS alert investigation scenarios: Batch Not Found.

When a Batch Not Found alert appears, investigation teams need to validate batch existence, check reporting timelines, compare product history, identify possible end-user errors, and escalate suspicious cases with clear supporting evidence.

In this workflow, the robot:
🔎 Investigates the batch in the Serialization System
✅ Runs a validation check to confirm whether the batch exists
📤 Checks reporting status, compares alert dates with reporting dates, and flags late reporting scenarios with supporting evidence
📚 Pulls previously reported batches for the same product and compares them for similarities
🧠 Flags likely end-user error when similarity is detected under special conditions
🚨 Flags a potentially unreported batch and escalates it for further investigation when no match is found

The result: less manual guesswork, faster investigations, and consistent, audit-ready documentation every time.

Watch how the robot handles the Batch Not Found scenario step by step.

Alert Management and Handling doesn’t have to be manual anymore 🔍

What if a robot could do the heavy lifting faster than any human ever could?
Introducing Supply Chain Wizard’s EU FMD Alert Management Robot, the only solution of its kind designed to fully automate compliance alert checks across EU Hub, and Serialized Operations… entirely in the background. ⚙️💡

✅ Validates batches, serial numbers, expiry dates, and statuses
✅ Detects late reporting and end-user errors in seconds
✅ Auto-generates investigation reports with open/closed outcomes
✅ Emails a full alert summary, instantly

This is next-level compliance automation, built for speed, accuracy, and peace of mind in a highly regulated world. 🌍💊

👀 Watch how it works in our new explainer video.

📩 Want to see it live inside your environment?
Let’s schedule your demo. Contact us at [email protected]