iFactory

How often should you redesign your website? There’s no magic timeline. Instead of watching the calendar, we look for signals that tell us what your institution actually needs.Sometimes a refresh is enough — improving how your site looks and performs. Other times, a redesign is needed to address deeper challenges like findability, audience needs, content structure, or platform limitations.

So, do you need a redesign? The honest answer is: it depends. And that answer only becomes useful when you understand what it depends on.

In our latest blog, we explore the common challenges institutions face, how to recognize them, and how we work together to diagnose the root issue.
https://bit.ly/4eFFSyq

Your next website visitor may not be a person.

AI agents are starting to browse for students and parents. They don't see your design. The hero video, the brand colors, the photography your committee debated? Invisible. What they read is structure: semantic HTML, headings, labeled forms, the accessibility tree.

So do you need an "agent experience" redesign? No. You need to finish the accessibility and SEO work already sitting on your to-do list. That same structure happens to serve three audiences at once: people, screen readers, and agents.
We break down what agents actually see, and give you 5 questions to run against your own site this week https://bit.ly/4vcd7k7

Texas community colleges are quietly becoming the national model.

Outcomes-based funding. Landmark AI programs. Some of the fastest dual-credit growth in the country. The energy across these 50 college districts was impossible to miss at Texas Association of Community College Marketers this year, and the theme said it all: Marketing in Motion.

iFactory was proud to sponsor and take the stage. Our own Beth Carron joined David White of San Jacinto College to present "The 1,000,000-Mile Website," making the case that strategy, smart design, and routine maintenance beat the redesign cycle every time. Keep the website running strong, and put the savings back into reaching students.

But the real draw of TACCM is the people. Marketers who share what's working and root for each other's institutions. It is rare and feels really special. And Texas has it.

Thank you, TACCM. See you next year.

iFactory is proud to be a Slate Silver Preferred Partner through Technolutions.

Slate CRM is the leading admissions CRM in higher education, supporting enrollment, student success, and advancement efforts at more than 2,000 colleges and universities. As a vetted and approved Slate Preferred Partner, iFactory provides website-to-CRM integrations and communication flow services that help institutions get more value from their Slate investment.

For colleges and universities using Slate, this partnership means working with a higher education web development team that understands how websites, enrollment marketing, and CRM systems must work together to support prospective students and families throughout their journey. For more than 30 years, iFactory has been building higher education websites that connect digital experiences to measurable enrollment outcomes. Institutions such as Empire State University have seen a 3x increase in RFI form submissions and a 41% year-over-year increase in graduate student enrollment after launching a new Slate-integrated website. San Jacinto College achieved a 54% increase in click-through rates. These results come from treating the website, enrollment marketing strategy, and CRM as an integrated ecosystem rather than separate tools.

Joining the Slate Preferred Partner Program formalizes our commitment to the Slate community and to the institutions that rely on Slate CRM as the foundation of their enrollment operations. We look forward to collaborating with Technolutions, fellow Slate partners, and the admissions and marketing teams working to create more connected, effective digital experiences. https://bit.ly/4fpcpLg

A high schooler asks ChatGPT about your school's transfer credit policies. The answer pulls from four different pages on your .edu: admissions, the registrar, an academic department, and an old PDF buried in financial aid. Do they all even say the same thing?

That student doesn't know your org chart. They don't know which office "owns" the answer. They just know they got a confusing or incorrect response from AI search, and 18% of them will quietly remove you from their list because of it.

Your site was probably organized around how your institution is structured. AI search is organized around how prospective students actually ask questions. Those two things are no longer aligned, and the gap is starting to show up in your funnel.

We're offering free customized AI Readiness Audits for higher ed institutions. You'll see exactly how AI search tools currently find, interpret, and represent your .edu, plus where the contradictions and gaps are pulling you out of consideration.

Request yours: https://bit.ly/42JP7Iz