Chaotic Design Co.

📣‼️A Quick Reminder About Our Ordering Process

As our business continues to grow, we want to make sure every customer receives the best service possible. To help us stay organized and complete orders fairly and efficiently, all custom orders must begin with our order form.

📝 Here's how it works:

1️⃣ Submit an order form with all of your project details.

2️⃣ Please allow up to 24 hours for us to review your request and contact you using the method you selected on the form.

3️⃣ Once we've reviewed the details, we'll provide pricing, discuss any questions, and arrange payment.

4️⃣ After payment is received, your order will be added to our production schedule.

⚠️ Please do NOT send payment before submitting an order form and receiving confirmation from us. Without an order form, we cannot verify pricing, turnaround time, or order details.

💲 About Pricing

While we do provide base pricing for many of our products and services, those prices represent the starting point for your order. Final pricing may vary depending on factors such as:

• Design complexity
• Custom artwork requests
• Material costs
• Size and quantity
• Special finishes or add-ons
• Rush turnaround requests

⏰ Turnaround Time & Rush Orders

Our standard turnaround time is 7–10 days. Orders needed sooner than that may be subject to a rush fee. Because every order is different, we need the completed order form before we can accurately quote pricing and determine whether a rush fee will apply.

❤️ Why We Do It This Way

Using our order form process allows us to:
✔️ Keep orders organized
✔️ Complete projects in the order they are received
✔️ Provide accurate pricing
✔️ Track customer requests and communications
✔️ Ensure no order details get missed

We know waiting for a response can be tough when you're excited about a project! While we often work outside of traditional business hours, Chaotic Design Co. is still operated alongside our full-time jobs and family responsibilities. Responses may not always be immediate, but we do review and follow up on every single order form that is submitted.

We truly appreciate your patience, support, and understanding. Thank you for choosing Chaotic Design Co. 🖤🫟

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