PSA 2 Long-Term Care Ombudsman Program

PSA 2 Long-Term Care Ombudsman Program

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Advocates for over 3000 residents residing in long term care facilities in Lassen, Modoc, Siskiyou, Shasta, and Trinity Counties

05/13/2026

Slips, Trips & Falls in Long-Term Care Are NOT “Just Accidents.”

Falls are one of the most common and preventable causes of injury in long-term care facilities.

Wet floors. Poor lighting. Cluttered walkways. Lack of assistance. Medications that cause dizziness. These are not small issues, they put lives at risk.

A single fall can lead to broken bones, head injuries, loss of independence, and fear that changes everything. We must do better.

Keep spaces safe. Respond quickly. Provide proper support. Protect those who depend on us.

If something feels unsafe or neglected, speak up.

You can contact your local Ombudsman:
Shasta County Long-Term Care Ombudsman Program
Phone: (530) 229-7030, Or statewide:
California Long-Term Care Ombudsman Program
Crisis Line: 1-800-231-4024

Everyone deserves safety, dignity, and proper care.

PSA 2 Area Agency on Aging

05/11/2026

Don’t be afraid to tell.

Abuse in long-term care doesn’t always leave visible marks, but it leaves real harm. Silence protects the wrong people. Speaking up protects those who can’t always speak for themselves.

If something feels wrong, it probably is. Trust that instinct. Whether you’re a resident, a family member, or a caregiver, your voice matters.

Report concerns. Ask questions. Check in often. Advocate fiercely.

You can contact your local Ombudsman:
Shasta County Long-Term Care Ombudsman Program
Phone: (530) 229-7030

Or statewide:
California Long-Term Care Ombudsman Program
Crisis Line: 1-800-231-4024

Everyone deserves dignity, safety, and respect, no matter their age or condition.

2 Area Agency on Aging

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Telephone

Address


1647 Hartnell Avenue Ste 6
Redding, CA
96002

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm