Visual Matrix

Today we honor those who gave everything for our country. 🇺🇸

Wishing our entire hospitality community a safe and meaningful Memorial Day weekend from all of us at Visual Matrix.

Summer can make or break a front desk.

The operators who breeze through peak season aren't faster than everyone else. They spent the spring removing the things that slow them down.

Three moves worth making now: audit what your team is still doing by hand that your system could automate. Pre-assign rooms and stage special requests the night before. Build a real five-day onboarding plan for seasonal hires instead of a half-day shadow shift and a printed cheat sheet.

The small things at 40% occupancy become the big things at 95%.

Read more: https://zurl.co/xndp6

Best Western and Visual Matrix go back over 25 years. Events like these aren't the only time we see each other, but they're always worth showing up for.

Johnny and Clay wrapped up the final Best Western Regional show last week! Another room full of operators, real conversations, and a lot of familiar faces.

The Annual Conference is on the calendar for October. Between now and then, we'll be right where we always are. 👋