Mike's AutoWorks

Did you know?!?!?! If you have a 2011-2019 Ford Explorer, there is a Recall to repair the A-pillar trim retention clips that may not be properly engaged, allowing the trim to detach. Go to the National Highway Traffic Safety Admin website (link below) and enter your VIN to see if yours is part of the recall. This has to be done at the dealership and is at NO COST to you. If you have already paid to repair it and you are part of the recall, you can submit your receipt and be reimbursed.

https://www.nhtsa.gov/recalls

Jan 19,2024
Manufacturer Recall Number24S02
NHTSA Recall Number24V031
Recall Status Recall Incomplete, remedy not yet available
Summary
IN SOME OF THE AFFECTED VEHICLES, IT MAY BE POSSIBLE THAT SOME OF THE EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENTS ARE NOT PROPERLY ENGAGED DUE TO IMPROPER ASSEMBLY OR REPAIR. IF THIS OCCURS, THE A-PILLAR APPLIQUE TRIM, WHICH BORDERS THE RIGHT AND LEFT SIDE OF THE WINDSHIELD, MAY BE LOOSE, MISSING OR BECOME DETACHED.

Safety Risk
AN EXTERIOR A-PILLAR TRIM PART THAT DETACHES WHILE DRIVING CAN CREATE A ROAD HAZARD FOR OTHER ROAD USERS, INCREASING THE RISK OF A CRASH.

Remedy
FORD MOTOR COMPANY IS WORKING CLOSELY WITH ITS SUPPLIERS TO PRODUCE PARTS FOR THIS REPAIR. WHEN PARTS BECOME AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE PARTS AND LABOR. PARTS ARE ANTICIPATED TO BE AVAILABLE TOWARD THE LATTER HALF OF 2024.

Manufacturer's Notes
IF YOU HAVE ANY QUESTIONS REGARDING THIS RECALL, OR BELIEVE ANY OF THIS INFORMATION IS INACCURATE, PLEASE CONTACT FORD DIRECTLY AT 800-392-3673 OR LINCOLN AT 800-521-4140.