Texas Self Storage Association

If you don't close each walk-in sale, the next facility will. Walk-in customers are the highest-converting lead type in self storage, but too many properties miss the opportunity. In the latest issue of Self-Storage News, Barry Graff of The Jenkins Organization breaks down the simple techniques top-performing managers use to turn more walk-ins into move-ins by building trust, guiding customers to the right solution and confidently asking for the rental.

If you're looking to improve conversion rates, this article is packed with practical ideas you can put to work immediately.

Read here > https://www.pageturnpro.com/Texas-Self-Storage-Association/113490-MayJun-2026-Onsite-Manager-Playbook/sdefault.html /30

📦 Self-storage busy season is already here! Where has this year gone? What did you do to prepare your facility and your staff?

✅Review occupancy and pricing
✅Enhance curb appeal
✅Inspect vacant units
✅Inspect property for maintenance issues
✅Audit marketing strategy
✅Optimize online presence

Yesterday’s Fort Worth Luncheon brought together local members for a great discussion on the current state of self-storage operations.

Speakers Bentley Alsup of The Storage Place - DFW and Tyler Trahant of Argus Self Storage Advisors shared insights on today’s performance trends, occupancy, operational due diligence, creating a positive customer experience, curb appeal, local competition and much more.

Thank you to everyone who joined the conversation, to our outstanding speakers for sharing their expertise and a big thank you to our event sponsor, Tenant Property Protection, for supporting the event!

🚨 Due to our recent website upgrade, we have extended the Executive Retreat early rate deadline and the hotel room block cutoff to Friday, May 22, so if you haven't signed up to attend, now is the time! Join us June 10–12 in historic Grapevine, TX to learn from the best and brightest in self storage, network with fellow industry leaders and experience one-of-a-kind excursions. This small-group event is unlike any other, with a strong focus on opportunities to connect with like-minded professionals in intimate and relaxed settings. Register here: txssa.org/executiveretreat

📣 Please note: During our website upgrade, all member passwords were reset for security purposes. Please click the "Reset Password" link on the login page to reset your password prior to registering. If you encounter any issues, please contact us at 512-374-9089 or [email protected].