Summit Technology

Congratulations to our Q1 Customer Feedback Winners - Ashley Maxwell, Parker Beutler, Ethan Kitt!

We do not use SLAs in our customer agreements.

Most companies in our industry govern their actions and measure their customer success with arbitrary Service Level Agreements that are heavily slanted towards the vendor. Service companies often hide behind these SLAs to “prove to the customer” that they are performing well. We call these SLAs “contracted predefined excuses.”

The only measure we use for customer success is our actual customers and their feedback. It is NOT our customer’s responsibility to provide us with metrics – generally, we do that for them. So whenever a customer takes the time to provide us feedback – no matter if it’s good, bad, or ugly – we enter them in a drawing for some tech goodies and gift cards every quarter.

Great service isn’t just in our domain name, it’s in our DNA!

Ever tried moving apartments with that one friend who still has stuff in grocery bags? 📦 That's your startup with a patchwork tech stack when it's time to scale!

Don't be that founder frantically Google-searching "painless migration tools" at 2AM while your Series B is pending. Microsoft 365 gives your team a solid foundation from the jump - one that grows with you without those mid-scale migration headaches.

Why spend precious dev hours on infrastructure drama when you could be, I don't know, actually building your product? 🤔

Follow us for more tech-forward strategies that keep you moving at startup speed without the startup chaos!

🚀 Pop quiz: What's the quickest way to make potential partners swipe left on your startup?

Answer: Looking like you're running your multi-million dollar ideas on free apps and prayer!

Truth bomb: Your IT infrastructure is like your business's handshake - firm, professional, and ready for action. Microsoft 365 isn't just software; it's your VIP pass to the grown-ups' table.

Want more straight-talking tech advice that actually makes sense? Follow us! We're here to help you look like the boss you are. 💪