xMatters, inc

Although a tough year, we have not slowed down the innovation of new technology for our customers. Accordingly, Major Incident Management has just awarded us the Incident Software Innovation Award.

The xMatters, inc team was proud to unveil Digital Operations and Service Intelligence this year. Our leading-edge technology is designed to assist teams in opening fewer tickets and spending less time reinventing iterative resolutions, leading to faster Mean Time to Repair (MTTR). Coupled with the functionality of the picturesque Service Intelligence, incident commanders gain greater insights to identify service dependencies, changes within the infrastructure and suggested root causes. This allows teams to diagnose the cause of IT disruptions, minimize downtime, maximize operational resilience, and resolve affected services before they become business problems.

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Automation speeds things up by collating data and immediately giving incident managers access, so they can identify and deal with critical issues in time to uphold Service Level Agreements (SLAs). This article explores how you can benefit from automated incident resolution and how xMatters can simplify the process:

Improving Incident Management with Automation | xMatters Learn how your business can improve your incident management processes with innovative automated tools in our latest blog! Read here.

xMatters, inc is headed to for Enterprise Summit! Stop by booth #306 to chat with our experts or schedule a demo to learn how you can respond and resolve issues with more agility through automated workflows, smart notifications and event correlation so your team can focus on delivering products at scale. Click here to register for a demo: https://go.everbridge.com/2022-devops-enterprise-summit-reg-page.html?trk=devops-social-media-organic&utm_source=devops&utm_medium=social-media-organic&utm_campaign=2022-q4-devops-enterprise-summit&utm_content=live-event

Incident response aims to identify, limit, and mitigate an incident. Whether such an occurrence is a security breach or a hardware failure, formulating and continuously strengthening an incident response strategy has become vital for all businesses in the digital age. Click here to learn more: https://www.xmatters.com/blog/network-performance-monitoring-is-only-step-one/