Fix-Rite Plumbing & Drain

Doing customer service digitally and call centers is NOT customer service. It’s robotic an it takes human element out of meeting or exceeding expectations from both/all parties involved.
It will always make it more hard for one party to efficiently do their job.

Less is not more.

“99% of customer dissatisfaction and customer loss is due to communication”

I realize I am considered terrible at scheduling. However, the other party has to be receptive of things not in my control. 30 minute jobs sometimes are 8 hour jobs. 8 hour jobs sometimes are 30 minute jobs. Part/material availability. Traffic and road construction. Change of customer schedules. Previous job has us covered in mud/poo/water, now we have to change before we arrive at the next house. Driving my shop/office to your home has a lot of moving parts. We are BLESSED to have so many customers that the work is stacked up. I WILL get to everyone. You will get the same quality work regardless of how busy we are.
We appreciate your patience and working with us as we grow.

Disconnect all outside faucets, close up ventilation doors on crawl spaces. Open cabinets and closet doors that contain outside wall plumbing.

We install sump pumps under house, basements or anywhere.