Humankind for E-Commerce

This week's post is a play-by-play of the strategy and optimization that's needed at each step of the buyer's experience with Conversational Commerce. It's a great post to read if you're looking for a chronological explanation of the process, too! Let us know what you think in the comments!

Conversational Commerce Strategy (Optimization) | Humankind Let this not be a manifesto about how Brand Marketers are always looking for new ways to acquire new customers and retain existing customers. We’re aware that it’s increasingly difficult to acquire new customers, gather data about your customers, execute on segmentation and personalization; conn...

Conversational Commerce means lots of different things, to lots of different people. It’s hard to spot the difference from one program to the next.

In this blog we cover 4 different types of Conversational Commerce - from Concierge 2-way SMS all the way to omni-channel comms. Give it a read and let us know what you think in the comments!

Running an ecommerce business is harder than ever | Humankind Acquisition costs are rapidly increasing and brands can no longer expect to be profitable on the first purchase. Brand loyalty is at an all time low thanks to over-saturation of media and the explosion of consumer options.

🙌 How Tech Is Helping the Fight Against Coronavirus

How Tech Is Helping the Fight Against Coronavirus - C_TEC American Innovation Leading technology companies are using their resources, computing power, and data to combat the coronavirus and provide assistance for individuals and businesses.

How great is your CX? Read how important it is to your customers and how you can make your CX better to set yourself apart from the competition. 🤩

Humankind on LinkedIn: How great is your CX? | Humankind How great is your CX? Read how important it is to your customers and how you can make your CX better to set yourself apart from the competition. ...

Happy ! Spread some human-kindness today by donating to a great cause, creating a shared humanity! 😍
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