Sonoma Tech Support
We provide Tech support to Small Business, Organizations and Home based clients throughout greater N We are a small shop that truly loves what we do."
So update, This problem was not caused by Microsoft.
It was caused by crowdstrike.
They are a security company that works with Microsoft.
They have an impeccable record. However, an update that they pushed was what started this whole backlog with airlines, many online stores, Banks, office, and many different programs.
So before you're ready to throw your pc out thinking that's it. Microsoft, I'm done with you.
It turns out it wasn't their fault at all.
Lately I've had a bunch of calls from people who have had their Facebook account, and or email such as Gmail, yahoo, and outlook.com hacked.
I have tried to fix it for them but often am unable simply because they never did their extra security steps.....ie turning on two step verification, adding a cell phone for text messages, and adding an alternative email to send a recovery password.
These things take a few minutes but without them it makes it almost impossible to get your data, or access back to your account. Also good luck trying to get through to FB, Google or others to help you. They don't have anyone to contact. If you find one online...ITS A SCAM!!!
If you need help with this stuff give me a call.
Otherwise, do it now!!!! While you have access to your account. If you don't know how, try googling: "How do I secure my Facebook account?" Or "How do I secure my google identity?"
It breaks my heart to see some people just not able to get back years of emails, contacts, pictures and posts all because they didn't do this.
That's my public service announcement. Thanks for listening.
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Santa Rosa, CA
95403
Opening Hours
| Monday | 9am - 6:30pm |
| Tuesday | 9am - 6:30pm |
| Wednesday | 9am - 6:30pm |
| Thursday | 9am - 6:30pm |
| Friday | 9am - 6:30pm |