APG Consulting

A three ingredient recipe for keeping customers:

The post that I just published today offered a simple and powerful recipe for keeping customers. Read more here: http://theapgconsulting.com/three-easy-steps-keeping-customers/

Three Easy Steps to Keeping Customers - APG Consulting Three easy ways for keeping customers and keeping them satisfied. The key is to make your customers feel valued in an authentic way.

Wrote a blog post for Daftblogger Journal: creating a mobile app takes some moxie. http://www.daftblogger.com/creating-a-successful-mobile-app-programming-is-the-easy-part/

Creating a Successful Mobile App: Programming Is the Easy Part — The DaftBlogger eJournal Make it easy. Make it relevant. Make it interesting. Make it pay. That’s what over thirty years of business, consulting, marketing and mobile app development experience tells me about creating a successful mobile app.

I got invited to write a blog post on for http://daftblogger. I got assigned an editor and everything! http://www.daftblogger.com/six-ways-to-succeed-if-youre-a-young-startup/

My latest Blog Post: "Avoiding the Customer Satisfaction Rut." Yes, we're measuring for customer satisfaction but...are we measuring the things that create a stellar customer experience? Read more. http://theapgconsulting.com/avoiding-customer-satisfaction-rut/

Avoiding the Customer Satisfaction Rut - APG Consulting Avoiding the Customer Satisfaction Rut: A set of new and interesting questions about what gets measured and how the information is used.