HSMAI Seattle

HSMAI Seattle

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HSMAI Seattle Chapter is the industry leader for hospitality, marketing, revenue management & sales

04/15/2025

Seattles Spring Getaways 🐣 how to make the most of easter weekend!

Easter celebrations are in full swing at Seattle’s hotels, with family-friendly events and spring-themed dining options.

The hotel crushing it this year we'd love to showcase is The Hyatt Regency here in Seattle! They're offering a lavish Easter brunch featuring live entertainment and kids’ activities, like an egg hunt in the ballroom.

Spring travel is rebounding, with Easter weekend seeing a 12% rise in family bookings. Position your property as the perfect destination for family gatherings, Highlight kid-friendly events and dining experiences to capture this segment!

After this, feel free to explore HSMAI’s resources to drive family bookings:
https://buff.ly/3QpVcn6

03/11/2025

💼 5 Reasons Why Guests Return 💼

What keeps guests coming back? Seattle hotels are winning loyalty with these strategies:

1️⃣ Memorable Service:
A warm, welcoming team makes all the difference. Properties like The Kimpton Palladian are known for personalized attention.

2️⃣ Unique Amenities:
Guests love stand-out features like rooftop bars and cozy fire pits, as seen at The Thompson Hotel.

3️⃣ Seamless Technology:
Tech-savvy guests appreciate mobile check-ins and smart room features like those at The Hyatt Regency.

4️⃣ Local Experiences:
Offering exclusive tours or cultural events adds value to their stay.

5️⃣ Reward Programs:
Loyalty programs keep guests coming back, especially when paired with thoughtful perks like room upgrades or free nights.

Sales teams, these loyalty drivers can be powerful tools in your pitches! Showcase what makes your property unforgettable to build trust and bookings.

Wanting to go a step deeper? Explore HSMAI and gain the tools to strengthen your guest retention strategies:
https://buff.ly/4fBMxZI

03/04/2025

🤝 Local Partnerships Matter 🤝

We've discussed previouslly how connecting with local partnerships can help build reputability and your hotel books more than 25% - with Seattle hotels especially strengthening ties with the local community.

🏨 The Kimpton Alexis Hotel is a great example of this done right. Partnering with nearby coffee roasters to offer exclusive blends in their guest rooms and café, Kimpton Alexis creates a beautifully unique Seattle flavor for visitors.

Creating partnerships benefit guests, boosts revenue, and set your hotel property apart. Sales professionals, think about how collaborations with local businesses can enhance your property’s offerings and guest experience.

Wanting to learn more on how to make these connections richer? Explore HSMAI and help strategize your collaborations:
https://buff.ly/4fBMxZI

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Seattle, WA
98101