LPW Training Services

Memorial Day is more than the start of summer.
It is a day to pause and remember the people who gave their lives in service to this country and the families who continue to carry that loss every day.
Today, all of us at LPW Training Services take a moment to reflect, remember, and appreciate the sacrifices that made so much possible for the rest of us.

High completion rates. Low system usage. Here is why that keeps happening.
I have seen it more times than I can count.

A company rolls out a new system. The training goes well. Completion rates are strong. Assessment scores look good. Learners say the experience was positive.
Then three months later, half the team is back to using spreadsheets and workarounds.

This is not a training quality problem. It is a context problem.

Adaptive learning does a lot of things well. It adjusts difficulty. It reinforces weak areas. It moves faster for people who already know the material. But none of that closes the gap between knowing how a feature works and knowing when and why to use it in the flow of real work.

Adoption requires three things that most training, adaptive or otherwise, does not fully address.
• Context: When does this fit into my actual workflow?
• Relevance: Why does this matter for the work I do specifically?
• Reinforcement: What happens when I hit a wall three weeks after go-live?
Without those three things, even great training fades. People default back to what they know.

The fix is not smarter algorithms. It is designing training around the work itself.

What has your experience been? Have you seen teams successfully bridge the gap between training completion and actual adoption?

LPW Training is in Boston & ready to kickoff the Veeva Commercial Summit!
A lot of the conversations happening right now are centered around the same challenge: getting teams to actually use systems effectively after go-live.
If you’re attending the summit, stop by our booth to talk about AI readiness, user adoption, performance support, and training built around how people actually work.