MotomTech

Cursor and Replit prototypes are useful for testing an FSM agent idea fast.

The risk starts when the prototype becomes the roadmap.

A dispatcher agent needs more than a working assignment. It needs explainable routing logic, skill and certification checks, parts awareness, SLA handling, exception states, human override, and rollback.

Without those, the agent is not dispatch intelligence. It is a confident shortcut into operational chaos.

Use vibe-coded prototypes to learn. Use engineering discipline to ship.

Genuine question for home-services operators and field-ops leaders.

When the week gets busy, what breaks first?

Routing? ETA accuracy? Technician adoption? Customer updates? Reporting? Quote follow-up?

The answer usually tells you where the operating system needs to be rebuilt first.

Comment with the first failure point. We are collecting the patterns we see across field operations teams.