Springdale Water Utilities

UPCOMING OFFICE CLOSURE NOTICE - SWU will be closed Monday, February 16, 2026 in observance of Presidents' Day. We will resume regular business hours on Tuesday, February 17 at 8:00 a.m.

SWU offices will be closed Monday, January 26th, due to inclement weather. We will plan on opening at 9 a.m. on Tuesday, January 27th.

As temperatures dip below freezing, it’s important to take the proper precautions to prevent pipes in your home from bursting. Springdale Water Utilities (SWU) has some recommendations for what you can do to help protect your home:

Winterize your outdoor faucets and remove hoses.

Drain outside lines if possible.

Keep your garage door closed.

Turn off your seasonal meter or winterize PRV’s or RPZ’s.

If you have a crawl space, insulate access doors, seal cracks, and insulate pipes.

If you are not confident with your measures, you may leave a little water running in the sink or tub nearest where the service line enters the house.

Make sure your meter box is closed and not open.

If you have pipes in your attic, make sure you have them insulated or the area SAFELY heated. A pipe bursting in an attic is much more costly and messy than ones under the house.

Check your homeowner’s policy, or check with your agent, to make sure you are covered if you do inadvertently have a pipe burst.

The homeowner or property owner is responsible for damages or leaks on their side of the meter. Burst pipes are expensive to repair, so take steps to prevent the problem.

If you need help determining the source of your water loss, SWU can be contacted, however we do not make home repairs or thaw residential lines if that is the problem.

For more information about what you can do to prevent pipes from bursting in your home, please contact SWU at 751-5751.

Just a reminder we will be closed Wednesday - Friday

UPCOMING OFFICE CLOSURE NOTICE:

Utility offices will be closed Wednesday, December 24 through Friday, December 26 in observance of the Christmas holiday. We will resume regular business hours on Monday, December 29 at 8:00 a.m.

As always, we will have employees on call to respond to water and sewer emergencies 24 hours a day, 7 days a week. If you are experiencing an emergency, call 479-756-3657.