BBB Springfield

Scammers are constantly changing their tactics—but together, we can make it harder for them to succeed.

If you've encountered a scam, report it to BBB Scam Tracker. Whether you lost money or simply spotted a suspicious message, your report helps warn others, identify scam trends, and protect your community. You can also search to find out if others have reported similar scams.

Report or search scams at BBB.org/ScamTracker

🚨 AI Customer Service Study — LIVE NOW

Artificial intelligence is transforming customer service—but it’s also creating new opportunities for scammers and changing the way consumers interact with businesses.

BBB’s latest AI Customer Service Scam Study explores how businesses are integrating AI, what consumers are saying about their experiences, and how scammers are taking advantage of this rapidly evolving technology. Plus, you’ll find practical tips to help businesses and consumers stay protected.

📖 Read the full study here: https://www.bbb.org/all/scamstudies/AI_Customer_Service_Scam_Study