Jennifer Brind

WORK FROM HOME! *** WE TRAIN!
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Property & Casualty Licensed Agent - Inbound Customer Service, a work from home position with TTEC in Springfield, MO.

To apply, please go to https://www.ttecjobs.com/en/position/property-casualty-licensed-agent-inbound-customer-service-springfield-missouri-united-states-6

Once you have filled out the application, you should be able to schedule your own interview or you can call 417-520-1811 and leave a voicemail with your name and number and we will call you back for a phone interview.

To be eligible for this work from home position, the following requirements must be met:
• Be able to pick up equipment from TTEC's office
• Internet speed at no less than 25 mbps as validated by FAST.com
• Ability to hardwire (ethernet) to the modem or router for this at-home employment
• Has a quiet home workspaceWhat You'll be Doing
You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your 'get it done', high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.

As a TTEC Customer Experience Champion, You'll Enjoy:
- Competitive guaranteed hourly wage
- Paid product training
- Fun, talented and witty teammates
- Knowledgeable, encouraging, and present leadership
- Family-friendly environment
- Free-spirited, theme-based employee events
- Diverse and community-minded organization
- Career-growth and lots of learning opportunities for aspiring minds
- And yes'all the competitive pay and benefits you'd expect

On a typical day, you'll

- Take inbound calls to answer queries from customers
- No cold calling
- Utilize your ability to understand the members' life events that may offer sales cues for additional opportunities to meet the member's needs and facility the member's financial security
- Follow all appropriate guidelines for the career, state, and company
- Deliver amazing customer experiences

Why You? What You Bring:
Ready to work for one of the most highly-respected providers in the nation? It's time to be appreciated for the knowledge and experience you've gained in the insurance industry. In this role, you'll take a problem and turn it into a solution. You'll use your 'get it done', high-energy, professional approach to answer in-bound calls from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.

Everyone make sure to get out and vote!

TTEC is hiring and are we are looking to connect with you to help us deliver exceptional customer service experiences as a Licensed Healthcare Insurance Agent in Springfield, MO.

PLEASE NOTE: YOU MUST HAVE A HEALTH CARE LICENSE ALREADY

Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 to connect with us.

To be eligible for this role you MUST:

• Have >15 mbps internet speed as validated by FAST.com
• Ability to hardwire (ethernet) direct to your home router during your at home employment
• Router must be within close vicinity of your quiet, at home workspace

As a TTEC Licensed Health Insurance Agent, You'll Enjoy:
• All license fees provided by TTEC as your employer
• Continuing education paid by TTEC
• Fun, talented and witty teammates
• Knowledgeable, encouraging, supportive and present leadership
• Family-friendly environment
• Free-spirited, theme-based employee events
• Diverse and community-minded organization
• Career-growth and lots of learning opportunities for aspiring minds
• And yes…all the competitive performance bonus opportunities and benefits you'd expect

What You'll be Doing
• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
• Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
• Open and maintain customer accounts and information
• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
• Resolve customer technical issues with patience and understanding
• Identify additional needs customers may have and help them to upgrade products or services