SUNY Upstate IMT

Foundry's Computerworld announces Upstate Medical University as one of the 2026 Best Places to Work in IT. This award recognizes the top organizations that challenge their IT staff while providing great benefits and compensation. In their second year appearing on the list, Upstate was ranked No. 25 among large organizations (5,000+ employees), rising 10 places from its 2025 ranking. Upstate also ranked 10th in career development and training on the list.

“This recognition validates the culture our Information Management and Technology (IMT) team has worked so hard to build,” said Mark Zeman, Chief Information Officer and Chief Information Security Officer at Upstate Medical University. “Our success comes from empowering our people, encouraging ideas, supporting growth, and creating a space where everyone feels valued. We’re proud to be recognized again among the world’s top IT workplaces, and even more proud of the people who make it possible.”

View the full article: https://www.upstate.edu/imt/news/2025-12-09-bestplaces2026.php

✨IMT Faces in the News: Allison White ✨

Allison White, Upstate Medical University’s executive director of clinical equipment life cycle management, was featured in the September/October 2025 American College of Clinical Engineering ( ACCE ) ‘Women in Clinical Engineering’ newsletter segment. The newsletter segment highlighted the journey of two extraordinary clinical engineers who have been contributing members to the profession, Allison White and Carolyn Mahoney, from Sigman Health Consulting.

📰 Read more about Allison’s career journey in Clinical Engineering and her impactful role at Upstate:

https://www.upstate.edu/imt/news/2025-10-27-white-acce.php

IMT’s program manager, Margie Greenfield, was quoted in a Syracuse.com article about Upstate’s virtual admission and discharge programs. For the past two and a half years, Margie, who is part of Upstate’s Program Management Office, has been working closely with staff across Upstate’s ecosystem to help expand virtual nursing initiatives.

Program managers are a crucial component of the Information Management Technology department and serve Upstate as a whole, overseeing large-scale projects. They coordinate teams, manage timelines, track progress, solve problems, and communicate between stakeholders to ensure all stakeholders work together to achieve a larger strategic outcome.

While virtual admissions and discharges are optional for patients, it can ultimately save 30 to 45 minutes off the process, making it a popular choice for patients. Virtual nurses are registered nurses that work alongside bedside (in-person) nurses to improve the care and experience during a patients’ hospital stay. While there are many tasks a nurse must do in person, some tasks such as admission/discharge assessments, documentation, care plans, patient/family education, real time surveillance of results for patients including labs and vital signs, and rounding can be performed virtually.

Since the rollout of the virtual nurses, the hospital estimates it has also saved more than 1,400 hours of work for bedside nurses, allowing them to focus on in-person assessments and care while the more administrative tasks are handled by the virtual nurses.

https://www.syracuse.com/health/2025/10/getting-admitted-to-upstates-er-in-syracuse-the-virtual-nurse-will-see-you-now.html

Getting admitted to Upstate’s ER in Syracuse? The virtual nurse will see you now Upstate is changing part of its admitting and discharging system to free up nurses to provide more bedside care at its hospitals.

Celebrating 50,000 Robot Deliveries at Upstate! 🎉🤖

We hit an incredible milestone — 50,000 deliveries completed by our hospital robots (TUGs)!

A TUG is a mobile hauling robot designed to specialize in autonomous delivery. They are used within Upstate’s hospitals to deliver supplies, lab specimens, medications, and meals while reducing the physical workloads and risk of injury of our staff.

These robot deliveries have done more than just move supplies; they’ve transformed how our teams work. Over 7,500 miles of walking have been saved for our staff, giving them more time to focus on patient care and their daily responsibilities.

Celebrating 50,000 Robot Deliveries at Upstate! | Information Management & Technology | SUNY Upstate We hit an incredible milestone — 50,000 deliveries completed by our hospital robots (TUGs)!