Integrated Solutions Management

We are happy to announce that ISM has deployed ServiceNow’s IoT solution: Connected Operations®!

“IoT has been around for a long time, but its full potential has yet to be unlocked at scale for digital enterprises.
Customers have been asking for better ways to make use of the data trapped in single-purpose silos to drive business outcomes.

Together with ServiceNow, we will bring value to customers and streamline IoT data under one platform. - Martin Burke, President and Chief Revenue Officer, ISM

ISM was involved in ServiceNow’s pilot program and provided critical feedback on early versions of the Connected Operations product.

As a result, ISM has developed fluency in every function and capability.

Click the link below to learn more about the Connected Operations capability and why ISM is the clear choice for IoT solutions partner.

ISM DEPLOYS SERVICENOW CONNECTED OPERATIONS Together with ServiceNow, we will bring value to customers and streamline IoT data under one platform. By capitalizing on ServiceNow’s powerful productivity capabilities, customers will be able to seamlessly fuel digital transformation across teams and business units.

Congrats to TAPCO on your ServiceNow Connected Operations (IoT) success and quotes in the Press Release announcement today for Connected Operations. It has been exciting to partner with you on your digital transformation journey leveraging the ServiceNow platform for CSM, FSM, ITSM, and now Connected Operations. It is a game-changer bringing your IoT data into automated workflows for Operational Incidents, Field Service dispatch, and empowering your Customer Service Agents to serve their customers better.

We are looking forward to continuing the journey with you in the months ahead. We are thrilled to be the first North American Partner working with ServiceNow on Connected Operations.

ServiceNow Connected Operations: TAPCO TAPCO engaged ISM in 2019 to support this business transformation. ISM brought a powerful combination of expertise in both ServiceNow’s capabilities and the customer’s sector-specific pain points. With an understanding of the company’s goals, challenges, and requirements, ISM helped TAPCO iden...

Did you know that the ISM family includes 70+ veterans and 20+ employees with close military relationships and growing more by the day?

Check out this incredibly informative interview between Joseph Laudon and the following members of our executive team all of whom are veterans:

William Banks / Co-Founder at ISM,
Rob Cribben / COO at ISM,
Michael Whiting VP of Professional Services at ISM

Their discussion covers lessons learned in regards to culture, leadership, and advice for those seeking a successful career post-military.

Don't forget to share your feedback in the comments below and share it with your network!

Shoutout to Jonathan Harris for his incredible web design and graphical work that really brings this article to life!

Veterans In Technology: The ISM Way The ISM family includes 70+ veterans and 20+ employees with close military relationships and I have the absolute honor of sharing my interview with them.

Honoring the heroes of 9/11.

💡 Are you seeking a company who can expertly deliver and extend the value of your ServiceNow experience and investment? Consider Integrated Solutions Management, a ServiceNow Elite Partner.

ISM | Servicenow Partner Integrated Solutions Management, Inc. (ISM) is an IT performance and management consulting firm for companies ranging in size from SMB up to global 2000 and government agencies providing organizational change and transformation through our ITSM and Project Portfolio delivery framework FRITZ®. ISM h...