Elite Documentation Incorporated

Have you used readability formulas in evaluating the clarity of your writing?

Readability formulas, programs and tools: Do they work for plain language? Are readability formulas really useful when it comes to plain language? Read Gael Spivak’s post to learn what the research says!

What tone of voice do you prefer when you're reading documentation?

https://www.nngroup.com/videos/tone-of-voice-dimensions/?utm_source=Alertbox&utm_campaign=374816ad60-JustRightPersonas_AnimationInUX_20200113&utm_medium=email&utm_term=0_7f29a2b335-374816ad60-24194709

User needs must be defined, both in UX and in all sorts of documentation. In my experience, the element most often left out is the actual goal. This can render the statement useless.

User Need Statements User need statements, also called problem statements or point-of-view statements, are a powerful, fundamental tool for defining and aligning on the problem you are going to solve.