AIRES LLC

Employee Spotlight: Mark – 30+ Years of Service and Dedication

This month, we’re proud to highlight Mark, who works at our DTA in Tucson and has been a valued member of our team since 1994. For over three decades, Mark has embodied what it means to serve with compassion, patience, and purpose.

We asked Mark a few questions about his experience and what keeps him motivated:

What inspired you to work in this field, and what keeps you here?
“I have always wanted to help people and I enjoy serving our clients because their needs are very much like other people including my own. I stay here because I like helping our members be the best they can be, and feel they matter, because they do.”

Can you share a moment that reminded you why this work matters?
“When I walk into my day program, I am overwhelmed by the group’s greetings, hellos, and welcoming me into their space. I am able to connect with each person there. I feel loved.”

What skills matter most in this type of work?
“You need to think outside the box and put yourself into the members’ world which is much different than your own.
You need to be a good listener, be perceptive, and have a compassionate heart. You need patience and kindness and grace and you must never forget you are there to serve them first and to help them reach their potential.”

Mark’s words reflect the heart of our mission: connection, dignity, and supporting every individual to reach their full potential.

Thank you, Mark, for your dedication, your heart, and your 30+ years of service.

Thank you to the AIRES’ Office Coordinators. Their work keeps our local offices running smoothly and supports our teams in delivering quality, person-centered services.

We appreciate how you balance local needs while staying connected to our statewide team—your organization, reliability, and support make a meaningful difference every day.

Thank you for all you do for our team and the people we serve.

What does support mean to you?

At AIRES, we define support as listening, tailoring services, and empowering individuals to live with dignity and independence.

Learn more about AIRES and our services at www.aires.org