Air Advantage

Air Advantage customers: We encourage you to follow the new TEC Fiber page. This will now be the primary source of information for Air Advantage internet customers.

TEC Fiber is excited to debut our new page! This page will be used to give updates on all things internet-related. If you are interested in staying up-to-date with TEC Fiber content, we recommend following us. Our Thumb Electric page will remain active, but it will primarily be used for content relevant to the electric side of the business. We encourage TEC members to follow both accounts. We look forward to keeping you informed on all TEC Fiber happenings!

UPDATE: Connectivity to Chicago has been restored around 1:15am. We will continue to monitor the situation. If you still have no internet service please reboot your equipment and try again in a few minutes.

We are aware that internet service has gone down for many TEC Advantage customers. This outage has been caused by an air conditioning issue beyond our control at a major third-party data center in Chicago. Several internet providers are impacted. We do not have an estimated time of restoration at this time but will provide updates as more information becomes available. We apologize for the inconvenience of this occurring during the Lions game!

Happy Thanksgiving from all of us at Air Advantage!