ATC Service Solutions

When Terrorist Attack or Natural disasters occur what is the best way to contact family, friends, parents, employees or citizens?

Attempt a phone call or (SMS) Text Messaging?

During the September 11 and Boston Marathon Terrorist attacks text messages were the better mode of communication for many reasons including the one below.

Text messaging or SMS is better as it will continue message delivery attempts when obstructed due to system overload of damaged cell towers.

If text messaging is delayed for 30 seconds or more it will persistently attempt delivery. With voice you are either connected or you're not, and when you are traffic channels are tied up until you are done talking limiting other simultaneous callers from using that line. The result is you receive a message that “all circuits are busy” or fast busy tone at the time your call is most important.

Click http://goo.gl/4O1wZ0 for more reasons why text messaging is better than phone calls.

ATC Service Solutions provides a Personal Connect Application that enables public officials to deliver 500 or 500,000 lifesaving mass text messages to citizens or employees in seconds from their personal cell phone.

Our Municipality Alert Service enables State, City, County and School officials to deliver quarterly e-newsletters, tax reminders, automated calls, text messaging and tele-town halls fast simple and inexpensively.

Click http://goo.gl/hS1YYg to receive more information on best practices for the use of technology and traditional methods to connect with citizens, voters, employees, customers and association members. .