Truehart Wellness

Hello Everyone,

I am writing to inform you that I will be undergoing a scheduled medical procedure and will need time away from the office for surgery and recovery.

Closure Dates: immediately April 22, 2026 - Mid. JULY

Because of this, Truehart Wellness, will be temporarily closed during this period, and all appointments scheduled between the above dates unfortunately are canceled. I apologize for this disruption. Your well being remains a priority, and I am committed to getting us back on track as soon as I return.

I will reach out via an email once I am cleared to return to work.

Thank you for your continued trust and your patients during my recovery. I look forward to seeing you again soon.

Light and Love Sincerely,

Rochelle Truehart-Lambert

Truehart Wellness

413-679-1885

201 Park Ave. Suite 11, West Springfield Ma. 01089

Effective Today...

Cancellation, NO Show Policy

We understand situations arise when you may need to cancel or reschedule your appointment. To do so, we request you notify us at least 24 hours in advance. This allows us to offer your appointment slot to another client on our waiting list.

Email's and text reminders are sent with date time and service, and location. Please read the full message.

Cancellations or rescheduling requests made less than 24 hours before your appointment may be subject to a cancellation fee of 50% of service, No-shows without prior notification will incure 100% of your appointment cost.

We appreciate your understanding and cooperation with this policy, as it helps us maintain efficient scheduling and service quality for all our clients. In case of emergencies or unforeseen circumstances, please contact us directly to discuss your situation. We may be able to waive the cancellation fee at our discretion.

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