DANAconnect

🔕 Calling is not the problem. Calling too early is.

Many collections cases can be resolved before reaching a human agent: reminders, data confirmation, payment reports, promise-to-pay requests and simple assistance.

With a traceable omni-channel flow, companies can guide customers through SMS, WhatsApp and conversational AI, escalating to a human agent only when needed.

Less repetitive work.
More focus on complex cases.
Better digital options for customers.

Comment if you’d like to download our tiny guide to early-stage digital collections.

DANAconnect at day one of the

Yesterday, May 20, DANAconnect was in Miami participating in the first day of the AWS Partner Summit LATAM 2026, represented by Virginia (Tati) Fernandez and Paul Kienholz.

This event brought together strategic partners from across the region to discuss the future of cloud services, artificial intelligence, and the opportunities driving technological evolution in Latin America.

Throughout the sessions, key topics included generative AI adoption, cloud modernization, solution verticalization, the growth of the partner ecosystem, and the importance of creating real business value through increasingly agile cycles.

If one thing was clear from this event, it is that investment in the region is strong and concrete. We remain committed to innovation, collaboration, and the development of a stronger technology ecosystem in Latam.