F&B Master - English Course

Welcome to “The Art of Public Speaking” a development program

For many people one of the most difficult times is when they have to speak in public. You have to be able to do it well, due to the fact that your role is to captivate, motivate, engage, involve, influence and convince your team and colleagues to do what they are expected to do and more.
As your career progresses, you will be required to deliver more presentations, with more polish, professionalism and sophistication. Successful managers will be able to deliver messages that are powerful, dynamic, credible, important, understood, professional, and accepted by their audience when conveyed as intended.
Being a professional speaker is about more than being a public speaker. The skills you will acquire during this course will affect you in many areas –

You will –

• Improve your presentation skills and deliver presentations at a higher level of excellence
• Reduce your fears of delivering presentations and turn anxiety into excitement.
• Enhance the quality and effectiveness of your meetings you chair and your presentation skills in the ops meetings at your property
• Develop yourself personally and professionally

Art of public speaking........

Change your mindset,
instead of presentation - think conversation

READ OUT LOUD
An important part of the presentation is the way how the presenter manages the voice. It makes the presentation more lively, capturing and interesting for the audience. Practicing reading out loud makes the presenter feeling more confident when speaking in front of the audience.

Be yourself
It takes hard work, practice and a great deal of self-confidence to be yourself in front of the audience. Much of what you have to do is unlearn a lot of what you’ve been taught about giving a speech. Stop imitating anyone else, even speakers you admire.
Learn from others and how they look and sound in front of the audience. Study leaders whose speaking you admire. But never do anyone other than yourself.

Be bigger and louder
When you are in front of the audience, use the same gestures you normally do, only exaggerate them. And speak louder. It’s amazing how increasing your volume almost always increases your voice’s liveliness and power.

Be passionate
Don’t speak about something you don’t care about. And if you care about it, show it and make it personal. Show how you really feel.

Be dramatic
A little drama get’s people attention. Yet most people are so worried about presenting a powerful image. They are afraid they won’t be taken seriously or given the respect they think they are due if they pump up their delivery and get passionate or playful.

JAPANESE WAGYU BEEF
WHAT IS JAPANESE WAGYU BEEF?
“Wa” means Japanese – “gyu” means beef
Wagyu is a breed of cattle native and unique in their genetics (DNA) to Japan
Consider as Japan’s national treasures
WHAT IS JAPANESE WAGYU BEEF FAMOUS FOR?
Super tender and juicy
High level of marbling
Lower melting point 26 0C
Highly unsaturated healthy foam of fat
Super lean meat and unique taste
WHAT ARE REQUIRES TO BE CALLED JAPANESE WAGYU BEEF?
Born, raised and processed in Japan
Have pure wagyu DNA
Each cow has ID number
Raise for average of 30 month (2.5years)
Each cow has history certificate

What are the Differences between Porcelain, China, and Bone China?

Porcelain is made with kaolin clay. Kaolin is white clay that retains its white color when fired. It is fired at temperatures in excess of 1300 C and is more fully vitrified than stoneware. It is usually covered with a clear glaze, which allows the white body to show. The fired color tends to be more of a "cool" white as opposed to China ware that is usually a warmer white color. Porcelain becomes vitrified during the second firing of a two fire process. The second firing of porcelain typically is hotter than that used for China ware. This finish tends to be harder, but more brittle. This higher firing, hard surface can make decorating more difficult that stoneware or china. The composition of the porcelain clays is usually more malleable than the clays used for china ware. This allows for forming of more intricate and detailed shapes.

China ware differs from porcelain not only in color shade, but also in the way it is fired. Where Porcelain becomes vitrified during the second firing (second firing is hotter than first firing), china ware is vitrified during a single firing. With the china, there is only a single firing. Generally, the temperature of this firing of china is a little less that that used for porcelain. the resulting finish is more warm in color than porcelain. This lower firing temperature finish may make china slightly more easy to decorate than porcelain. China ware can be decorated using Under-Glaze, On-Glaze, or In-Glaze techniques. Under-Glaze decorating is most commonly the preferred method of decoration used for china.

Bone China is made using a translucent white ceramic clay containing at least 25% bone ash. In England, the percentage of bone ash must be at least 50% for a piece to be considered Bone China. Bone China tends to be slightly translucent in nature and is often used in thin walled pieces, exhibiting a delicate, refined look.