Mighty Comms Pty Ltd

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Mighty Comms is looking to recruit Sales Team Leader to join our team.
Job Objectives
• Support the Sales Team by managing schedules.
• Handle and Prioritize prospects and customer requests.
• Serve as liaison between Field agents and other departments.
• Maintain in depth product knowledge of the service offerings of the company.
• Perform Sales procedures through activations and face to face sale.
• Attend weekly sales meetings
• Document internal process and procedures related to duties and responsibilities.
Job related knowledge and skills
• Knowledge of Microsoft, Outlook, and Excel.
• Excellent communication skills.
• Telephone etiquette.
• Good knowledge of customer service.
• Extensive sales knowledge.
• Knowledge of sales figures to determine mark-up, GP, cost etc.
Minimum required skills
• 3 years Sales experience.
• Customer service
• Telephone etiquette
• Drivers Licence (Required)
• Own Car (Required)
How to apply
Send CVs to [email protected] / [email protected] (Subject line: Sales Team)

Mighty Comms is looking to recruit a Contact Centre Agent to join our team, the position will be based in Midrand, JHB.

Job Objectives
• To attend to inbound and outbound calls daily.
• To answer calls within 30 seconds to maintain set service levels.
• Making appointments for field-sales agents with potential clients.
• Provide customer support.
• Screening of all calls.
• Report writing (Calls reporting)
Job related knowledge and skills
• Knowledge of Microsoft, Outlook, and Excel.
• Excellent communication skills.
• Telephone etiquette.
• Good knowledge of contact centre procedures.
• Good administration and customer service skills.
Minimum required skills
• 1-year administrative experience.
• 6 months telesales experience (added advantage)
• Customer service
• Call centre experience
How to apply
Send CVs to [email protected] /[email protected] (Subject line: Contact Centre Agent)