Magic Pools

We are currently seeking an Administration Assistant to support the day to day running of the department, providing full administrative support to the team The opportunity will be on an initial 1 month contract • Acting as the main point of contact for internal and external visitors • Handling telephone enquiries and taking detailed messages • Handling email enquiries and responding to customer queries • Collating, input and retention of data and information • Manage databases and spreads, setting up of new electronic and manual files

We are a busy restaurant and have an open role for Hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.
Responsibilities:
• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

If you are looking for a good work life balance, enjoy speaking to people and have excellent customer service experience, you will be pleased to join our very friendly team as a Customer Contact Telephone Agent.
What you'll be doing

• Making outbound calls and receiving Inbound calls
• Ensuring that all customers receive the best customer service
• Negotiating payments and/or arrangements over the telephone
• Updating systems with relevant call details
• Ensuring overall performance and targets are met
What you'll need:

• Excellent communication and negotiation skills
• Ability to speak in a clear and concise manner
• Good interpersonal skills
• A positive and self-motivated attitude
• Ability to work closely within a team
• Ability to effectively deal with difficult and complex telephone conversations whilst remaining calm
We ensure all employees receive ongoing support, training in their respective fields and a wide range of benefits.

We are looking for a hardworking and reliable HR administrative assistant to join our ambitious Human Resources dream team!
If you are passionate about HR operations and you would like to give your contribution in creating a great company culture, this is the right position for you.
Duties and Responsibilities
• Provide administrative support for HR executives
• Organize, compile, update company personnel records and documentation
• Manage and update HR databases with different information such as new hires, terminations, sick leaves, warnings, vacation and days off
• Help in payroll management, preparation and payment
• Prepare, manage and store paperwork for HR policies and procedures
• Answer employees’ questions and provide requested information
• Maintain schedule and coordinate calendar activities
• Assist recruiters in posting job ads on careers pages and processing received resumes
• Answer telephone calls and provide needed information
• Create reports for senior management
• Help organize and manage new employee orientation, on-boarding, and training programs

Due to expansion, we are seeking a new Office Assistant to join our team. We need someone to be able to complete the parts stock control within the office.

Duties will involve:
- Receiving incoming parcels
- Redirecting incoming parcels to customers
- Answering the telephone
- Working alongside other members of staff

You will need to have good organisational skills and be happy to be working largely on your own for the majority of the day.